FAQs – Additional Support
Will insurance pay for high frequency chest compression/high frequency chest wall oscillation therapy?
High frequency chest compression/high frequency chest wall oscillation therapy is approved for payment by over 900 commercial insurance plans and at least 250 government programs. However, eligibility and coverage differ greatly from plan to plan.
What should I look for in a vest therapy system?
While vest therapy systems use many similar components, there is a difference in performance. Make certain the vest therapy system:
- Maximizes mucus removal from airways
- Allows for deep breaths during therapy
- Offers a large selection of vest sizes to optimize fit and therapy
- Features locking hoses that won’t fall off during therapy
What sort of support is there for my inCourage System?
RespirTech maintains a network of healthcare professionals to provide prompt, thorough instruction on the use of the inCourage System and the benefits you may experience with this airway clearance therapy. Services include:
- In-home Training: A trainer in your area will arrange a convenient time to provide complete instruction on proper use and maintenance of the inCourage System to assure maximum benefit from the technology
- Post-training Support: We are ready to assist with any questions you may have following the training. Our Customer Care representatives are available to respond to any questions you may have. Call toll-free at 800.793.1261 or 651.379.8999 during business hours (8:00 a.m. to 5:00 p.m. CST, Monday through Friday), or you can leave a message after hours and we’ll return your call the next business day.
Technical Support Services:
RespirTech provides a highly qualified team of technical experts who provide:
- Phone consultation when needed
- Diagnostic assessment regarding usage or performance of the equipment
- Timely product repair or replacement for equipment under warranty
RespirTech provides a warranty to patients for home use in the U.S.A. and Canada. Certain conditions apply – detailed warranty terms and conditions are provided with each inCourage System when shipped.
Consult the Instruction Manual for specific maintenance instructions
Do you have more questions about the inCourage System?
RespirTech’s skilled Customer Care advocates are happy to respond to any questions that arise regarding the inCourage System, from how to place an order to when a filter needs replacement. Feel free to call us at 800.793.1261 (Toll Free) or 651.379.8999 during business hours (8:00 a.m. to 5:00 p.m. CST, Monday through Friday), or you can leave a message after hours and we’ll return your call the next business day.